Computer Maintenance and Repair, Level 3 Course of Study

Final BOE Approval May 2011

Revised October 2009

Table of Contents

Members of Revision Committee

Statement of Purpose

Program of Studies Description

Core Content Standards

Textbook and Resource Materials

Course Objectives/Activities

Content Outline/Timeline

Members of Revision Committee

Statement of Purpose:

The purpose of all curriculum guides is to provide direction for instruction. They identify the written outcomes in a subject and /or grade as the basis for classroom activities and student assessment. In order to achieve maximum understanding, the objectives identified as learning outcomes must be written clearly and reflect the specific learning and behavior which are expected.

Objectives are written as major outcomes and stated to require critical thinking. Teachers should understand that they must make careful decisions about the specific sub skills and prior learning needed to reach these objectives. These professionals are encouraged to reflect with others teaching the same curriculum for this purpose and also to identify the most appropriate resources and methods of assessment. The assessments are directly aligned with the objectives. Therefore, the objectives in this guide are designed to provide direction to the teacher in order to facilitate instructional planning.

All teachers, parents and students should be informed of the expected outcomes (i.e. objectives) for the subject and/or grade level.

Program of Studies Description:

 

Designed to teach the technical aspects of troubleshooting, basic service and maintenance, as well as how the computer works.

Core Content Standards for Computer Maintenance and Repair:

Standard 5.2: Physical Science

Standard 8.1: Educational Technology

Standard 8.2: Technology Education, Engineering, and Design

Standard 9.1: 21st Century Life Skills

Standard 9.2: Personal Financial Literacy

Standard 9.3: Career Awareness, Exploration, and Preparation

Standard 9.4: Career and Technical Education

 

Textbook and Resource Materials – Identify on-line resources as well:

Textbook:

Computer Service and Repair: A Guide to Upgrading, Configuring, Troubleshooting, and Networking Personal Computers. Richard M. Roberts, Goodheart Wilcox. 2005 Edition. 1-59070-335-9

Laboratory Manual

Computer Service and Repair: A Guide to Upgrading, Configuring, Troubleshooting, and Networking Personal Computers. Richard M. Roberts, Goodheart Wilcox. 2005 Edition. 1-59070-336-7

Instructor's Manual

Computer Service and Repair: A Guide to Upgrading, Configuring, Troubleshooting, and Networking Personal Computers. Richard M. Roberts, Goodheart Wilcox. 2005 Edition. 1-59070-337-5

Pro Profs – Online A+ software and test. http://www.proprofs.com/certification/comptia/a-plus/index.shtml

Free CompTia – Online A+ software and test. www.freecomtia.com

Course Objectives/Activities:

Objective 1: Student will be able to identify and define the major systems and sub-systems of a computer.

(standards 5.2C,D, & E; 8.1A,C, & F; 8.2B,D,E, & G; 9.1.F)

Activities to meet objective:

* Learners will be able to identify major components of the computer and describe the function though class discussion.

* Learners will read chapter 1 of the textbook.

* Learners will remove and install all computer components.

* Learners will be able to identify critical components of computer.

* Learners will complete chapter 1 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 1, unit objective test, sample A+ exam questions, and semester exam.

Objective 2: Students will be able to identify each of the purpose of the Windows Operating System and its major functions.

(standards 8.1A,C, & F; 8.2B,D, & E; 9.1.F)

Activities to meet objective:

* Learners will engage in class discussion.

* Learners will read chapter 2 from the textbook.

* Learners will install the Windows 2000 operating system.

* Learners will perform major operating system functions including boot sequence, scandisk, defragmentation, and partition.

* Learners will complete chapter 2 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 67, Laboratory Activity 11, Laboratory Activity 20, Laboratory Activity 21, unit objective test, sample A+ exam questions, and semester exam.

Objective 3: Students will be able to identify, install, and uninstall input devices with device drivers.

(standards 8.1A,C,& F; 8.2B,D,E,F, & G; 9.1F, 9.4M)

Activities to meet objective:

* Learners will engage in class discussion.

* Learners will read chapter 7 from the textbook.

* Learners will install an input device such as a digital camera, a scanner, a bar code reader.

* Learners will install device drivers for each

* Learners will complete chapter 7 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 67, Laboratory Activity 11, Laboratory Activity 20, Laboratory Activity 21, unit objective test, sample A+ exam questions, and semester exam.

Objective 4: Students will be able to install, troubleshoot, and configure video display cards and audio cards.

(standards 8.1A,B, & F; 8.2A,B,D, & G; 9.1A,B,& F; 9.4.M)

Activities to meet objective:

* Learners will engage in class discussion on background into video displays and sound cards.

* Learners will read chapter 8 from the textbook.

* Learners will install video card, an audio card, with drivers

* Learners will install device drivers for the video display and sound card.

* Learners will complete chapter 8 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 37, unit objective test, sample A+ exam questions, and semester exam.

Objective 5: Students will be able to identify the major parts of the motherboard and install chipset drivers.

(standards 8.1A,C,& F; 8.2.A,B,D,E,& G; 9.1F, 9.4M)

Activities to meet objective:

* Learners will engage in class discussion on the parts of the motherboard and chipset driver installation.

* Learners will read chapter 8 and 5 from the textbook.

* Learners will install video card, an audio card, with drivers.

* Learners will install device drivers for the motherboard and chipset on their laboratory computer.

* Learners will complete chapter 8 and 5 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 26, 27, 28, 29, 30, unit objective test, sample A+ exam questions, and semester exam.

Objective 6: Students will be able to install memory, understand different types of computer memory, and how memory impacts the computer.

(standards 8.1A & F; 8.2A,B,D, & G; 9.1F, 9.4M)

Activities to meet objective:

* Learners will engage in class discussion on installing memory, different types of computer memory, and computer/ memory interaction.

* Learners will read chapter 6 from the textbook.

* Learners will install different types of memory on laboratory computers.

* Learners will complete chapter 6 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 31, 32, 33, and 34, unit objective test, sample A+ exam questions, and semester exam.

Objective 7: Students will be able to list 5 purposes of magnetic storage devices, install different magnetic storage devices, and basic configuration of magnetic storage devices.

(standards 8.1A & F; 8.2A,B,D, & G: 9.1F, 9.4M)

Activities to meet objective:

* Learners will engage in class discussion on different types of magnetic storage devices, installation, and configuration.

* Learners will read chapter 9 from the textbook.

* Learners will install different magnetic storage devices on laboratory computers.

* Learners will install device drivers for each type of device, along with application programs.

* Learners will complete chapter 9 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 38, 39, 40, 41, 42, 43, 44, and 45, unit objective test, sample A+ exam questions, and semester exam.

Objective 8: Students will be able to install printers and understand different types of computer printers.

(standards 8.1A & F; 8.2A,B, & D; 9.1F, 9.4M)

Activities to meet objective:

* Learners will engage in class discussion on different types of magnetic storage devices, installation, and configuration.

* Learners will read chapter 9 from the textbook.

* Learners will install different magnetic storage devices on laboratory computers.

* Learners will install device drivers for each type of device, along with application programs.

* Learners will complete chapter 9 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 47 and 48, unit objective test, sample A+ exam questions, and semester exam.

Objective 9: Students will be able to diagnose and remove virus and spy-ware.

(8.1A,B,D, & F; 8.2B,C,D,& F; 9.1.F)

Activities to meet objective:

* Learners will engage in class discussion on different types of viruses, spy-ware, and removal.

* Learners will read chapter 14 from the textbook.

* Learners will install and diagnose different viruses on laboratory computers.

* Learners will install device drivers for each type of device, along with application programs.

* Learners will complete chapter 14 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, unit objective test, sample A+ exam questions, and semester exam

Objective 10: Students will be able to identify four purposes for Resource Utility Disks and will be able to create a Resource Disk.

(standards 8.1A,B, & F; 8.2B,C, & D; 9.1A,B, & F; 9.4.K)

Activities to meet objective:

* Learners will engage in class discussion on the purpose of Resource Utility Disks.

* Learners will create a list of resource programs for their Resource Utility Disk.

* Learners will create their own Resource Utility Disk.

Assessment:

Students will be assessed through hands-on disk creation activity, sample A+ exam questions, and semester exam.

Objective 11: Students will be able to burn files to a writable CD or writable DVD.

(standards 8.1A & F; 8.2B & D)

Activities to meet objective:

* Learners will engage in class discussion on different portable storage media and how to burn to each.

* Learners will read chapter 10 from the textbook.

* Learners will install different writable media and write files to the device.

* Learners will install device drivers for each type of device, along with application programs.

* Learners will complete chapter 10 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 47 and 48, unit objective test, sample A+ exam questions, and semester exam.

Objective 12: Students will be able to complete PC troubleshooting procedures to diagnose and fix Personal Computers including basic startup problems, hard-drive failures, and Windows Boot Problems.

(standards 8.1A,B, & F, 8.2A,B,D, & G; 9.1.A,B, & F; 9.4K, 9.4M)

Activities to meet objective:

* Learners will engage in class discussion on the PC troubleshooting process.

* Learners will read the first part of chapter 15.

* Learners will be able to diagnose and fix basic startup problems, hard-drive failures, and Windows Boot Problems.

* Learners will complete role-playing activities.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 51 and 52, unit objective test, role-playing activities, sample A+ exam questions, and semester exam.

Objective 13: Students will be able to complete PC troubleshooting procedures to diagnose and fix blue screen errors, DOS boot sequence errors, registry errors, and run Data Recovery Techniques.

(standards 8.1A,B, & F; 8.2B,C, & D; 9.1F, 9.4K & M)

Activities to meet objective:

* Learners will engage in class discussion on PC troubleshooting procedures to diagnose and fix blue screen errors, DOS boot sequence errors, registry errors, and run Data Recovery Techniques.

* Learners will read chapter the second third of chapter 15.

* Learners will complete PC troubleshooting procedures to diagnose and fix blue screen errors, DOS boot sequence erros, registry errors, and run Data Recovery Techniques on laboratory computers.

* Learners will complete role-playing activities.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 53 and 54, unit objective test, role-playing activities, sample A+ exam questions, and semester exam.

Objective 14: Students will be able to complete software and hardware maintenance procedures for a personal computer including disk defragmenter, scandisk, checkdisk, OS update, virus update, system backup and hardware maintenance.

(standards 8.1A,B,D,E, & F; 8.2A,B,D,F, & G; 9.1F, 9.4K & M)

Activities to meet objective:

* Learners will engage in class discussion on maintenance procedures for a personal computer including disk defragmenter, scandisk, checkdisk, OS update, virus update, system backup and hardware maintenance.

* Learners will read the third part of chapter 15 from the textbook.

* Learners will perform maintenance procedures for a personal computer on laboratory computers computer including disk defragmenter, scandisk, checkdisk, OS update, virus update, system backup and hardware maintenance.

* Learners will complete chapter 15 laboratory activity from the textbook.

* Learners will complete role-playing activities.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 55, 56, and 57, unit objective test, role-playing activities, sample A+ exam questions, and semester exam.

Objective 15: Students will be able to install and use DOS.

Activities to meet objective:

(standards 8.1A & F; 8.2B & D; 9.1F, 9.4M)

* Learners will engage in class discussion on different types of DOS and its commands.

* Learners will install different types of DOS on computers and will be able to execute moderate commands.

* Students will be able to use DOS and DOS emulating programs to modify, edit, and manipulate files and programs.

Assessment:

Students will be assessed through install project, hands-on activity, unit test, and semester exam.

Objective 16: Students will be able to identify the major components of modem use, install a modem, and troubleshoot connection problems.

(standards 8.1A,B,C, & F; 8.2B,D,E, & G; 9.1F, 9.4K & M)

Activities to meet objective:

* Learners will engage in class discussion modem use and troubleshooting.

* Learners will read chapter 13 from the textbook.

* Learners will install different types of modems and simulate connecting to an Internet Service Provider.

* Learners will install device drivers for the modem, along with application programs.

* Learners will complete chapter 13 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 50, unit objective test, sample A+ exam questions, and semester exam.

Objective 17: Students will be able to identify and describe basic networking and its functions.

(standards 8.1A,C, & F; 8.2B,D, & E; 9.1.F)

Activities to meet objective:

* Learners will engage in class discussion on different topologies of networking and their functions.

* Learners will read chapter 16 from the textbook.

* Learners will create a basic network with laboratory computers.

* Learners will connect to a server and transfer files.

* Learners will complete chapter 16 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, Laboratory Activity 58, 59, and 60, unit objective test, sample A+ exam questions, and semester exam.

Objective 18: Students will be able to pass CompTia's A+ Core Hardware Certification test.

(standards 8.1A,C, & F; 8.2B,D, & E; 9.1.F)

Activities to meet objective:

* Learners will engage in class discussion on CompTia A+ Test Taking strategies.

* Learners will read chapter 20 from the textbook.

* Learners will create a study plan for the test.

* Learners will complete a practice A+ Core Hardware Test.

* Learners will complete chapter 20 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, practice A+ Core Hardware Certification exam, and semester exam.

Objective 19: Students will be able to pass CompTia's A+ Core Operating System test.

(standards 8.1A,C, & F; 8.2B,D, & E; 9.1.F)

Activities to meet objective:

* Learners will engage in class discussion on CompTia A+ Test Taking strategies.

* Learners will read chapter 21 from the textbook.

* Learners will create a study plan for the test.

* Learners will complete a practice A+ Core Hardware Test.

* Learners will complete chapter 21 laboratory activity from the textbook.

Assessment:

Students will be assessed through hands-on activity, practice A+ Core Operating System Certification exam, and semester exam.

Objective 20: Students will be able to outline the parts of a successful employment search.

(standards 8.1A & E; 8.2D, 9.1D,E, & F; 9.2A, 9.3A,B, & C)

Activities to meet objective:

* Learners will engage in class discussion on working as computer professional.

* Learners will read chapter 22 from the textbook.

* Learners will create a sample resume.

* Learners will complete mock interviews.

* Learners will complete role-playing activities to simulate corporate and private computer repair situations.

Assessment:

Students will be assessed through, unit objective test, role-playing activities, and semester exam.

Content Outline/Timeline

1. Objective 1: Introduction to Computers –– Three Weeks

2. Objective 2: Introduction to Windows Operating System – Two Week

3. Objective 3: Input Devices – Two Weeks

4. Objective 4: Video Display Cards and Audio Cards – Two Weeks

5. Objective 5: Motherboards and Chipsets – Two and a half Weeks

6. Objective 6: Computer Memory – One Week

7. Objective 7: Magnetic Storage Devices – Three Weeks

8. Objective 8: Printers – One Week

9. Objective 9: Viruses and Spyware – Two Week

10. Objective 10: Resource Utility Disks – One Week

11. Objective 11: Writing CDs and DVDs – One Week

12. Objective 12: PC Troubleshooting – One Week

13. Objective 13: PC Troubleshooting – One Week

14. Objective 14: PC Troubleshooting – One Week

15. Objective 15: Intro to DOS – One Week

16. Objective 16: Modems – One Week

17. Objective 17: Basic Networking – One Week

18. Objective 18: CompTia A+ Core Hardware – Two Weeks

19. Objective 19: CompTia A+ Operating System – Two Weeks

20. Objective 20: Career Path – One Week